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Samsung SyncMaster 305T 30-inch LCD Monitor

Samsung SyncMaster 305T 30-inch LCD Monitor
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Samsung SyncMaster 305T 30-inch LCD Monitor

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Designed for the commercial market, the 305T combines a 16:10 wide-screen design and high, 2560x1600 resolution, making it ideal for a variety of professional applications, including medical, engineering, control rooms, CAD, graphics and design, and desktop publishing.In addition to its specifications, the 305T is equipped with a number of features geared towards the professional user. This includes an 80mm height adjustable stand with flexible tilt and swivel capabilities, USB 2.0 ports and a wide viewing area that can support multi-window applications, helping to create improved work efficiency and reducing the need for two monitors. It also has wall-mounting brackets for space savings.To aid in reduced power consumption, the 305T employs Samsung's Digital Power Management Signaling (DPMS) mode to automatically assess whether the monitor is in use and switches it to stand-by mode, which uses less than two watts of power.

 
List Price: $2,449.99
Our Price: $1,299.99
You Save: $1150.00 (47%)
 
 

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Product Details
Product Length:31.3 inches
Product Width:22.7 inches
Product Height:13.7 inches
Product Weight:35.0 pounds
Package Length:31.0 inches
Package Width:23.0 inches
Package Height:14.0 inches
Package Weight:33.8 pounds
Average Customer Rating: based on 23 reviews

Features
  • 30-inch monitor offers a 178-degree vertical and horizontal viewing angle

  • Millions of colors deliver a clearer, brighter image

  • 1000:1 contrast ratio and 0.270-millimeter pixel pitch produce crisp, easy-to-view images

  • Samsung MagicContrast processes high-contrast ratios to guarantee an abundant palette of color

  • Connectivity features a Dual DVI digital link input video signal


Customer Reviews
Average Customer Review:4.0
Write an online review and share your thoughts with other customers.

1 of 1 found the following review helpful:

5Samsung 30' shows crisp details superbly on wide-screen  Dec 29, 2008
I bought this through Amazon 3 months ago (great price too!). I wanted a better and bigger monitor to see better detail in my photography; my 17" was not keeping up with the better image resolution of digital photos. I do shoot high rez digital photos professionaly with a 12mp Sony SLR and the wide angle lens puts a lot of information in the frame. For very detailed photo editing I needed a large, detail revealing monitor. So, I got this in and thought - OMG, I can't believe I bought something so large! Well, after the initial shock of having a "theater screen" in my face, I moved it back further away from my prior personal space (I find this giant needs to be about 3' away from the eyes) and turning the brightness way down (had to go into the system adjustments to do this), I LOVE IT: seeing the rich detail of photos can't compare to the old/smaller monitor; for the first time I can truely have multiple windows open side-by-side for real, not just sitting ontop of each other--so great for working on project with closly related material that you constantly need to referencing back and forth. The color, sharpness/clarity is stunning. I don't use it to watch movies or gamming, but would imagine brilliant performance.
Over all: Best for those needing crisp/vibrant detials to show up larger, or working on multple open windows simultainiously; Or when photo/video or graphic editing finite areas. Just needs to be put back a few feet from your key board. Good power-saving feature.

8 of 8 found the following review helpful:

1Epic Performance -- But NOT Worth the RISK!  Dec 24, 2008
I purchased my Samsung SyncMaster 305T back in October 2007 from a reputable, massive online retailer. At that time I was trying to decide between competing 30-inch displays from Dell, HP, and Samsung. They all seemed to perform more-or-less identically, for all practical purposes, so I went with the best price, which was the 305T. I have owned two Samsung displays in the past, one still ticking and one inexplicably dying mere days after warranty expiration, so I was 50/50 with my Samsung Experience thusfar. From the time my display arrived until September 14, 2008 I was ecstatic with the display. Performance was stellar and I had little to gripe about with the 305T outside of a few minor nitpicks.

Until...

It was September 14, 2008 and, without notice, as I was performing the mundane task of reading the morning's emails, the 305T began displaying thin vertical pinstripes. A few moments later it began a strobe-like, headache-inducing flicker. Just to be certain it was the display I tried it on a second computer, and then with a new Dual-link DVI cable. Nothing worked. The 305T carries a full three (3) year warranty, and since I was a few days under just the first year I figured Samsung would take care of it in a jiffy, so on October 19 I called Samsung to report the malfunction and Samsung indeed *appeared* to take the matter seriously (Samsung Transaction #4002638415, if anyone from Samsung is reading). I was told that they would ship a replacement ASAP to my nearest UPS store where, upon arrival, I could simply bring my faulty unit into the store and physically exchange it for the new one and the UPS store would return it in the box at no charge to me! WOW! What a novel solution!

Or so I thought...

Over one full *month* passed without hearing a word, so I called Samsung to check on the exchange status, at which time I was informed that Samsung themselves were OUT OF STOCK (though the 305T was in stock at every major retailer I checked with) and they would have to issue me a full refund of the purchase price instead. Well... I supposed, though it certainly would have been nice if someone had notified me sooner. Samsung then informed me that they would be emailing me a "UPS Return Shipment" tag and I was to ship the unit back using that tag. Well, yet *another* full MONTH passed with no tag. I phoned weekly looking for status updates, until the tag finally arrived in my email inbox. That very same day, having long-since packaged the 305T for its return trip, I affixed the label and sent it out (same day, mind you). According to UPS tracking (and the Samsung website) Samsung received my defective 305T on 11/17/2008. I telephoned to make sure Samsung was aware of the received return and requested they hasten my refund, since it had now been TWO full months at that time since initial contact.

Well, here we are, Christmas Eve Day, December 24, 2008, well over THREE FULL MONTHS and counting, with multiple weekly calls to Samsung's "Executive Customer Relations" ("ECR") department and we're no closer to a resolution. No refund, no replacement, no contact whatsoever from Samsung! They claim that they have everything necessary to complete the refund, copy of original [..] (who, by the way, refused to publish my somewhat negative review so as not to affect sales) purchase receipt, returned unit, all paperwork, etc, but they have no idea why the refund is taking so long (their "refund department" is completely separate from their "ECR" department)! They have my $1,200.00, my defective 305T, and conservatively 7-8 full hours of my time (getting through to ECR takes ~20 minutes per call, plus another 10-20 of being put on hold to "check" for various things).

So, I make my way to good, old Google to see whether I am an isolated incident or have fellow miserable Samsung "customers."

UGH! My heart sank.

It would appear that my experience is not atypical, but rather seems to be the standard approach of Samsung when dealing with warranty service, exchanges, or refunds. Most people wait and wait and wait and may never receive either an exchange or a refund and are left with a defective, *in-warranty* product!

I'm not a negative reviewer. I'm not a hot-head. I truly try to find an amicable resolution to all problems or conflicts. This is why I waited until CHRISTMAS EVE -- over three (3) full months -- before reaching a point where I felt compelled to respond publically.

Samsung may make nice products, while they work (my upright Washer/Dryer are also Samsung from 2007 -- now I am worried), but if you value any support I can not stress enough how imperative it is to avoid a company that conducts themselve in an egregiously disreputable manner...

...Samsung.




5Nice monitor  Dec 17, 2008
My copy works fine and does not have excessive color gain. At 2560 by 1600 it is the equivalent of two jumbo monitors and I am able to put two full-sized pages side by side without shrinkage. It is the envy of some of the computer programmers at work, who see how a large screen area aids in keeping track of what one is doing when working with large computer programs using an integrated desktop programming environment.

9 of 9 found the following review helpful:

1Stupid me...  Dec 09, 2008
Poor product with no customer service.

First as promised to Jennifer (Executive Customer Service Supervisor): the phone number for Exec Service # 800-522-7341 & fax # 973-529-0293

My first three (3) 305T monitors had problems right out of the box and my fourth (4th) worked for 8 months and then died. (Please note that all of these monitors were purchased brand new from three different retailers: Amazon, Newegg, B&H Photo).

Monitor #1 didn't work at all. Monitor #2: had a row of dead pixels that went from side to side of the monitor horizontally (my screen looked like it had a divider between the top and the bottom). Monitor #3 made bubbling noises whenever it was turned on. Monitor 4 worked great for about 8 months and then one day started rapidly flashing (not a typical flicker, but more like the monitor was going on and off) so bad that I had a terrible migraine after about 15 seconds. Now I've had the joy (sarcasm) of contacting Samsung's Executive Service (ECS).

I first contacted Samsung executive customer service (ECS) September 12th and informed them that ideally they would like my money refunded. A few weeks after I had performed the steps requested by ECS (faxing my receipts in, etc) I called to check the status, and apparently my claim has been closed; no explanation could be given as to why. As a result I was forced to start over (this is early October). Skip ahead (past several phone calls and once of Samsung "not being able to find the receipts I submitted to them") to November 12th, I am approved for a refund since Samsung has no 305T monitors in stock to replace mine with (never mind that fact that this was my 4th one and I have provided Samsung with all of my receipts). I'm told that I should receive a shipping label to send my monitor back and should have a refund within 14-21 days from the Nov. 12th. As of this morning (December 8th) I have yet to receive a return shipping label and have heard the same pitch from ECS reps over and over again ("I am not sure what the delay is, but I will contact the refund department and CC their and my supervisor on the message."). So today I try a new tactic: I ask to speak to an ECR supervisor. Jennifer comes on the phone and tells me quite rudely that I "need to be patient" and that I "have only been waiting since October 12th". I inform Jennifer that I actually called in September 12th to which she interrupts me and informs me that date is irrelevant and that the delay is caused do to the (untrue) fact that I exchanged the monitor with a retailer originally (and I need to be more patient). Next, I tell Jennifer to look at all four receipts I submitted, as she will notice that none of the monitors were exchanged and each was made in separate purchases. Jennifer pauses for a minute and then tells me that the refund department does not typically issue refunds, they typically issue exchanges, so that is the reason for the delay and that I need to be more patient. (If you do a little research you will find out that others have been told they will receive refunds, so that process doesn't seem to uncommon.) We speak a little bit more with the end result being: I still don't know when I will receive a refund, but apparently I need to learn to be more patient and how much time it takes is irrelevant (at least to Samsung and their Executive Customer Service rep supervisors, such as Jennifer). Also, as I promised Jennifer I am posting the direct line to ECR: 800.522.7341 & ECR's fax 973.529.0293 in case anyone wants it. My next step: I guess will most likely filing a small claims suit against Samsung if I don't receive anything by the end of December.

I hope this information helps. If anyone has any advice/tips it would be greatly appreciated

1 of 1 found the following review helpful:

5Very pleased with my newest Samsung 30" LCD  Nov 25, 2008
I recently purchased a new 30" Samsung monitor, and I'm very pleased. There were no dead pixels on my unit and the image is crisp. Best of all, Samsung hasn't jumped on the glossy screen bandwagon. The most annoying and brain-dead thing a monitor manufacturer could do is make a glossy screen where you can see your reflection, or a glossy case that shows dust and fingerprints. This unit is neither. I have had two Samsungs monitors in the past, the first in 2004, and they both still work great in 2008.


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