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HP HDX18 | | | HP Pavilion HDX18T 18.4-Inch 16:9 Laptop (Intel Core 2 Duo P8400 at 2.26GHz, 4 GB RAM, 320 GB Hard Drive, WUXGA Ultra Brightview (1920x1080 1080p), Blu-ray ROM, Fingerprint Reader, Vista Premium) | |  | | |
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| | | | | Hewlett Packard HP Pavilion HDX 18t | |  | | | | | | | HDX18T - HEWLETT PACKARD HP Pavilion HDX 18t - Intel(R) Core(TM)2 Duo Processor P8400 (2.26 GHz) ,3GB DDR2 System Memory, 512MB NVIDIA GeForce 9600M GT ,250GB SATA HARD DRIVE, Webcam + Fingerprint Reader with HP Imprint Finish (Fluid), HP Color Matching Keyboard, Intel Next-Gen Wireless-N Mini-card , Lightscribe Blu-Ray ROM with SuperMulti DVD+/-R/RW Double Layer ,18.4" diagonal High Definition HP Ultra BrightView Infinity Display (1920x1080p) , Genuine Windows Vista Home Premium | | | | | |
Best Sellers | | Home Brother MFC-9840CDW Color Laser Multifunction Center with Wireless Interface and Duplex | |
|  | |  | | | Brother MFC-9840CDW Color Laser Multifunction Center with Wireless Interface and Duplex | | | | | SKU:
| | In Stock | | Availability:
Usually ships in 1-2 business days | | | | | | The MFC-9840CDW is the ultimate color laser Multi-Function Center® business solution that offers superior quality color laser printing, faxing, copying and scanning? with built-in wireless and Ethernet network interfaces. It delivers superior quality color and black laser output at up to 21 pages per minute. It also features automatic duplex printing, copying, faxing and scanning?, a legal-size document glass and a 50-sheet auto document feeder. A USB direct interface allows you to print directly from a USB flash drive or PictBridge enabled camera. High capacity replacement toner cartridges are available to help keep your cost per page low, too. | | | |
List Price:
| $999.00 | |
Our Price:
| $672.99 | |
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| $326.01 (33%)
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| | Product Details | | Product Length: | 20.9 inches | | Product Width: | 21.0 inches | | Product Height: | 20.5 inches | | Product Weight: | 83.2 pounds | | Package Length: | 28.8 inches | | Package Width: | 28.7 inches | | Package Height: | 26.1 inches | | Package Weight: | 113.7 pounds | | Average Customer Rating: |  based on 129 reviews |
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| | Features | Multi-function device offers laser printing, copying, faxing, and scanningBuilt-in wireless 802.11b/g and wired Ethernet connections for easy networkingPrints at maximum 21 ppm in black and white and colorScans at optical resolution of 1200 x 2400 dpi at 48-bit color depthMeasures 20.9 x 20.5 x 21 inches (WxHxD)
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| | Customer Reviews | Average Customer Review:
Write an online review and share your thoughts with other customers.
 Only Duplex Color Laser with Wireless Network That Works with Mac & Windows - But Toner Problems Mar 14, 2010
After getting poor customer support & warranty on previous Brother products (dot matrix, laser and color inkjet multifunction centers), I had vowed never to buy to another Brother product. But then in fall 2008, when I purchased MacBook, this was the only Wireless network color laser multifunction printer/scanner/fax with duplex scanning & printing that worked with both Windows and Mac (I think it still is) and uniqueness of the product overcame my resistance. The good thing is that I have not had to use Brother customer support & warranty and so far I am satisfied.
How long is it going to last? I don't know.
My first Brother product in 1985 was a portable typewriter, that was also supposed to work as serial printer for IBM PC. Out of the box I could not get it to print from IBM PC. That was the era before the technical support when everything worked, just like a toaster, and Brother customer service would not honor their warranty and take it back because it was not their fault. I was stuck - using just as a typewriter. Finally around 1988 or 1989 after a lot of experimentation and mucking around with serial port settings I got it to work as a serial printer. Then I realized that using it as serial printer was prohibitively expensive - cost of 3 Brother printer ribbons bought me a new Citizen dot matrix printer!
In 1993 Brother came out with one of the first, if not the first, laser multifunctions which I purchased. Lot of paper jams and Brother technical support kept blaming it on paper and wouldn't help or take it back. Eventually paper jams became intolerable and I got HP laserjet series 3 that worked flawlessly for 13 years. Never even had to call technical support.
I think around 1996 Brother again came out with one of the first, if not the first, color inkjet multifunction machine that worked reasonably well. But what really pissed me off was that each time a color ink cartridge was out, even the black and white printer and fax stopped working.
Somethings never change: look at the user reviews of Brother printers and multifunction devices - they are all studded with complaints about customer service and ink or toner cartridges!
Does't look like it hurts Brother Corporation either. Their formula is to seduce customers with a unique product at low price and then recoup the money off the ink and toners cartridges!
There is, of course, no perfect printer. And I got suckered again into buying this unique Brother 9840WDC!
I have five other network printers that include multifunctions Dell 1600cn, 2300cn; two 5100cn color laser printers; and one Samsung ML-1630W Personal Wireless Mono Laser Printer. One problem that all of them have had is periodically losing network connectivity and all of them needed to have their IP address set as fixed. In the year and a half I have not had that problem with Brother 9840CDW.
This machine is so feature rich that I have not even used them all in last year and a half but they have been covered extensively in other user reviews and highlights include good print quality, duplex scanning & printing, compatibility with both Mac OS & Windows, and very good network performance. The print quality is definitely much better from Mac than Windows, probably because of the post script driver. Even from Windows, color printing with this printer is far superior than Dell 5100cn. Black & white printing is fast but color is fairly slow.
Some other reviewers have stated unavailability of users guide and drivers from Brother's web site: untrue, all users guides (quick start, software, network), drivers, and firmware are available for download from Brother's web site.
My main pat peeve with this machine really is that low toner message comes on long before the toner needs replacement, not only that, you cannot even do black and white printing even if one of the three color cartridges is out! I had the same problem with my previous color inkjet Brother MFC, which makes one suspect corporate malfeasance to rip customers off. Where can the customers go to buy toner when they have your machine? Monopoly! Over time it is expensive and environmentally inimical. Other reviewers have given tips on that and there are discussions groups on Amazon and web sites covering this issue. You can beat that by setting to toner saver mode and covering the toner sensor holes an the side of the cartridge with a tape and winding the gears back to original position on color cartridges.
Brother is also misleading on the cost of printing per page. Going by their stated yields from toner cartridges, the cost should be 1.2 cents for black & white and 5.3 cents per page for color. In my real world experience it is about 3 times that.
Even though it is multifunction, you can use only one function at a time. It cannot receive fax and scan at the same time. Sleep mode is energy saver but it takes a few seconds to wake up from sleep, which can be annoying if you need to print or scan something quickly. And it is very heavy at 115 lbs, even for two people. Think long and hard before you decide the initial location of this machine because moving it is going to be extremely difficult. After all, it is wireless network multifunction machine and you keep it anywhere in your office or home, not necessarily next to the computer or router. But you need it close to the phone outlet if you are going to use it as a fax machine.
Despite above annoyances, in the big scheme of things it is a very good multifunction machine, especially if you have both Macs and Windows machine on your network, probably unique with all the feature set.
0 of 1 found the following review helpful:
 Problems with the Inks Mar 05, 2010
What is the problem of it? I used it for almost a year and it seems fine initially. When it said the toners are running out, you have to replace all three toners. I replaced them as advised. But, the new Magenta toner was spilling all over inside the printer. I went to replace it and put back the old Magenta toner as an interim solution. It worked. Not only it worked. It worked for more than a month! What does this mean? It means the Magenta toner was not out of toner. It asked you to replace it before it ran out. The toners are not cheap. They are expensive. Now, there is a warning signal asking me to prepare to replace its Magenta toner. Yeah, the new one replacing the spilled over one is still waiting.
This happens to the black toner. I ordered the long life one. It is not yet used up and it suddenly dead today without any warning asking to replace it with a new one. I tried not to replace it because I know there is about half of the toner inside. It did not work. So I have to replace it with another new one. I am still trying to figure out how to use the one that actually is still half full of toner.
The other Brother I had was even worse Brother HL-5280DW Wireless Laser Printer Network Duplex
Will I buy Brother printer again? You bet!
1 of 1 found the following review helpful:
Brother Color Laser Feb 22, 2010
I purchased this printer to replace an inkjet printer that wasn't working for my application. First of all I was amazed that the product arrived intact and without damage. This guy is heavy! And it shipped in it's retail packaging. (save the box just in case you ever have to ship it back)
I originally hooked this up to my PC based network and the drivers were out of date and it took the usual fooling around, downloading drivers etc. to get it working. A couple days later we scrapped our PC network and switched over to iMac's. We plugged the Ethernet cable to the router, and viola it was hooked up and working. The Mac OS already had the drivers as part of the operating system and automatically looked for any updates. Inside of three minutes the printer was hooked up, installed and ready for service.
The print quality is more than adequate for business use. We occasionally print out photos and the quality is outstanding. The printer does take a while to warm up but the print and processing speed is plenty fast enough for our needs.
Be careful with toner. There is a lot of info out there on the toner life. Rather than rehash, when the printer says you need a new cartridge, you don't. Simply reset the timing gears and your off for another couple hundred or more pages.
All in all, I feel this printer was a great value. We must have caught some sort of sale or promotion at four hundred sixty five dollars with free shipping. At that price for such a full featured multi function printer it was a no brainer. Even at the "regular" price of seven hundred it still represents a good value compared to what else is out there.
1 of 1 found the following review helpful:
Does the trick! Feb 20, 2010
After years of frustration with HP drivers, I'm pretty darn happy with this printer. Under Windows XP, Windows 7 and Mac OS X (10.5.8) install was either trivial (point the OS at the printer, which just magically appeared on the network) or very easy (download some drivers). The drivers seem to be small, work well, and produce good output. (The exception is the Windows 7 x64 driver, which seems to produce less than crisp lettering for some of my documents) The scanning software, like most, is a bit funny looking, but works very well. I was very pleased with the two-sided duplex scanning (though every other page is slightly rotated). There is a bug in the Mac drivers which cause the document feeder scanned pages to be rotated and cut off, so if you've only got Macs, you may want to consider, or check if the bugs have been fixed in the drivers.
Don't forget this is a color laser printer. Like all such printers, it's a monster -- tall and heavy. But once in place, its print speed is excellent, the quality is good, and since it just sits on your home network, it's a pleasant servant to everyone in the house. Unlike that ill-mannered HP printer that sat in its place before! When every computer in your house can just make a print job happen without sharing, without swapping USB cables, without dropping off your VPN, etc., the world is a better place.
2 of 2 found the following review helpful:
Worst Customer Service that I have ever seen!!!! Feb 09, 2010
I purchased this printer back before Thanksgiving 2009. I wasn't able to install the product until January. I had all sorts of setup issues but was able to fix everything but the scanner features. I've contacted their customer service number for the entire month of January and I explained to them that my computer is a Windows XP OS and this printer is supposed to be compatible to my system. However, it is not!!! One of their rude employees informed me that I need to contact Dell for some other driver. My response to him was that if the printer is compatible to XP systems then why would a call to Dell be necessary. The needed drivers for any printer from my experience has always come with the product. You can never contact their technicians but they want you to send a fax to another number and someone will be in contact with you. This is not the case. I've sent several faxes to them with no answer. I have never experienced such incompetent customer service in my life. As an engineer with my own business, I'm extremely disappointed that I ever purchased this product. I definitely don't recommend this printer or any other printer that this manufacturer offers. They really need to get a handle on what is important to their business. Customers are supposed to come first and not get the run around and deal with the inadequate idiots that are operating in what they called, "Customer Service."
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