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 Best Sellers | | Home Brother IntelliFax 2820 Laser Fax Machine and Copier | |
|  | |  | | | Brother IntelliFax 2820 Laser Fax Machine and Copier | | | | | SKU:
| | In Stock | | Availability:
Usually ships in 1 business days | | | | | | Designed for use in a home office or small business environment, this versatile laser fax machine delivers superior output at an affordable price. This model has particular appeal to budget-minded consumers whose fax applications demand laser print quality and an advantageous cost per page. A rich feature set, including the convenience of a high capacity, front-loading paper tray, easily supports multiple users. A generous memory capacity permits documents to be scanned into memory while the line is in use. | | | |
List Price:
| $219.00 | |
Our Price:
| $179.99
& this item ships for FREE with Super Saver Shipping.
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You Save:
| $39.01 (18%)
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| | Product Details | | Product Length: | 19.4 inches | | Product Width: | 17.8 inches | | Product Height: | 16.9 inches | | Product Weight: | 0.0 pounds | | Package Length: | 19.3 inches | | Package Width: | 18.0 inches | | Package Height: | 17.1 inches | | Package Weight: | 24.2 pounds | | Average Customer Rating: |  based on 65 reviews |
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| | Features | Monochrome laser fax with 14.4 Kbps modem20-page auto document feeder, 250-sheet input capacity8 MB memory stores up to 500 pages220-station auto dialing memory, broadcast up to 270 locationsUSB 2.0 interface for future printing, supports optional drivers
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| | Customer Reviews | Average Customer Review:
Write an online review and share your thoughts with other customers.
 small in stature-easy to use Feb 11, 2010
Easy to set up---plug and play. Efficient and relatively fast. We use it at my office and it is much improved over the HP it replaced.
Great product. Does everything it says it will do. Feb 01, 2010
I ordered this unit to replace an older HP unit. It's twice as fast and has twice as many features. Large tray for paper storage to name few Once in a while, there is a paper jam, but rarely, and only if I try to load to many papers to fax. Don't be afraid to buy this unit. It will serve you well.
1 of 1 found the following review helpful:
 Piece of Junk Jan 28, 2010
Three months after I purchased this fax machine, I started to receive an error message "Unable to Scan" when I tried to send a fax. I called customer support and was told to power off and power on the machine. That worked for a couple of times, but then the message would not go away. The machine was receiving and printing faxes, but I was not able to send a fax. It was also printing fine. I am a low-volume fax user, I send/receive about 10 faxes a day on average.
I took it to a Brother authorized service center, since it was still under warranty. After three weeks, the technician called me and told me that he could do no further diagnostics until I purchased a new toner cartridge. He said the cartridge was "defective." Even though it was printing fine before I dropped it off. The cartridge is a consumable not covered under warranty. While I understand that the cartridge is a consumable, I am upset that they will not diagnose what is wrong with the machine before requiring me to purchase the cartridge first. Per the manual, the error message "Unable to Scan" means there is a mechanical problem with the machine. If that message is a low toner warning, then it should state so. Otherwise, they should at least diagnose what is wrong with the machine before telling me to replace the cartridge.
I called customer support back and was told that is company policy. That the cartridge is a consumable not covered under warranty. That's fine, but they still did not find out what was wrong with the machine.
After this experience, I will never purchase another Brother product of any type again. I will also tell everyone I know about my experience and not recommend Brother.
1 of 1 found the following review helpful:
Good SOHO fax, copier and printer Jan 16, 2010
It was time to replace our old Panasonic fax/answering machine. I chose this one based on reviews and really wanted to get a laser printer. No thermal paper, film rolls, or inkjet cartridges this time
I bought the 2820 along with the IO Gear GPSU21 USB network print server. So far, I like it.
Footprint:
Surprisingly, it has a smaller footprint than the HP Inkjet it replaced. A little taller but the printouts come out at the top so you can put a book or a coffee cup in front of the printer without blocking the pages coming out.
Noise Level:
I thought it was a little noisy at first but that's only when it's printing. After a few minutes, the fan turns off and it goes silent.
Compatibility with other electronics:
If you have an answering machine, you can set up an option that will let the answering machine pick up but still listen for CG (fax) tones. BTW, if you use VoIP service instead of a standard telephone line, then an analog fax machine may not work well ([...]).
Printing and Copying:
Printing is fast compared with ink jets. I tried the copying function and it fed multiple sheets smoothly. Print quality is up there with what you'd see in an old fashioned newspaper. Text is great and photos are adequate (but black and white of course). Capacity is 1500 pages with the "starter" toner that comes with the machine and 2500 pages with the TN350 replacement cartridge.
I've also learned that when the "replace toner" alarm comes on you can tape over some holes on the side of the cartridge and buy yourself enough time to order a replacement toner. I see refurbished ones going for about what you'd pay for a recycled black ink cartridge.
There are laser printers with much higher capacity for more money. These usually have a larger footprint, may be noisier, etc. Depending on how much printing you do, the higher capacity lasers could be a better deal. For my use this model is more than enough.
Faxing:
The fax modem runs at up to 14.4kbps which is about 50% faster than most low budget fax machines. You can get "high speed fax machines" for more money but sending a fax at 33.8kbps to or from a normal residence line is an iffy proposition. The best I ever did with an analog modem was 24kbps, even when dialing into UUNet (Worldcom) which seemed to have a POP in every telephone exchange.
Like HP, Brother has a toll free test line that you can fax your warranty registration to and receive a test fax back.
Software and Network Printing:
The software suite you can download from Brother's web site has a PC to fax function so you could send faxes directly from a PC to the fax machine and then out the telephone line without having to print them first. I haven't tried it but it looks like a time saver.
Setting the printer up over a network with the IO Gear print server worked quite well. Brother sells it's own print server but it costs about the same as the fax machine. The ones from Brother I've seen on Amazon are outrageously expensive.
Delivery:
As usual, Amazon's partner delivered quickly. No issues there.
The bottom line:
All in all, more than adequate for our needs.
0 of 3 found the following review helpful:
 JUNK Nov 05, 2009
KEEP LOOKING THIS IS NOT THE ONE YOU WANT WE HAVE HAD NOTHING BUT TRUBLE WITH OURS.
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